Privacy Policy
The purpose of this Privacy Policy is to explain how we collect, store, use, disclose, transfer, and process Personal Information (including Sensitive Personal Information) when you use our services, register for events, or interact with us.
1. What Is Personal Information?
Personal Information refers to any information that identifies an individual, either directly or indirectly.
Sensitive Personal Information includes (but is not limited to):
- Financial details (bank accounts, credit/debit card details)
- Passwords
- Sexual orientation
- Biometric data
- Medical records and health conditions
- Physical, physiological, and mental health details
Note: Information available in the public domain is not considered Sensitive Personal Information.
2. Information We Collect
We may collect the following categories of information:
- Personal Identification: Name, address, phone number, email
- Financial Information: Bank account or payment card details
- Professional Information: Job title, company name, affiliations
- Technical Data: IP address, browser type, operating system
- Sensitive Personal Information: As defined above
3. How We Collect Your Information
- Directly from you: When you register, contact us, or use our services
- From clients: When we act as a processor under contract
- Automatically: Through cookies and similar technologies
4. Lawful Basis for Processing
We process Personal Information:
- To fulfill contracts you enter into with us
- In accordance with client instructions when acting as a processor
- Based on your consent, when required by law
5. Purposes of Processing
We use Personal Information to:
- Deliver services to clients and end-users
- Improve our services and enhance user experience
- Comply with applicable legal obligations
6. Disclosure of Information
We may share your data with:
- Employees: Bound by confidentiality obligations
- Third-party service providers: For service delivery
- Legal authorities: When required by law
7. Data Retention
We retain Personal Information:
- As required by law
- For the duration of our contracts
- As necessary for the purposes collected
When acting as a processor, we follow our clients’ retention instructions.
8. Data Deletion Requests
To request deletion of your data, email info@thinkalink.com.
We will process your request promptly and delete your data permanently within a reasonable timeframe, except for data retained for up to 7 days for operational purposes.
9. Refund Policy & Service Terms
- No refund after 24 hours if the purchased code is in use or 24 hours have passed since purchase.
- Endpoint Availability: We only support endpoints listed on our website’s “Supported Endpoints” section.
- Custom Requests: Additional modules or modifications are reviewed case-by-case and may incur extra costs.
10. Your Rights
You may have the right to:
- Access, update, or delete your information
- Withdraw consent for data processing
- Opt out of marketing communications
11. Security Measures
We implement:
- Encryption and secure servers
- Access controls and staff training
- Regular compliance audits
12. Cookies & Tracking Technologies
We use cookies to improve site performance and user experience. You can control cookie settings via your browser.
Contact Us
For privacy-related inquiries:
Email: info@thinklink.com
Phone855.786.0992
Address4855 Bantry Way, Cumming, GA 30040